Privacy Policy

Acumen Design Consultancy Ltd ("We") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Acumen Design Consultancy Ltd of 6 Stanton Gate, 49 Mawney Road, Romford, Essex RM7 7HL.

Credit Card Details

When collecting your credit card details for the payment of an invoice we will immediately delete those details once the transaction has been complete and accepted. No credit card details are stored or kept in any form.

Information we may collect from you

We do not intend or wish to receive or store the personal details of any person under the age of 18. If you are under 18 please ask your parent or guardian to access and use our site on your behalf.

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site (our site). This includes information provided at the time of making an enquiry via our site or requesting further services. We may also ask you for information when you report a problem with our site.

• If you contact us, we may keep a record of that correspondence.

• Details of your visits to our site (including, but not limited to, traffic data, location data and other communication data) and the resources that you access.

IP addresses (and cookies)

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
They enable us:

• To estimate our audience size and usage pattern.

• To customise our site according to your individual interests.

• To recognise you when you return to our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or group companies. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We may also use your data to provide you with information about goods and services which may be of genuine interest to you and we may contact you about these by post or telephone. We will contact you by electronic means only if you have consented to this.

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer and to improve our service to you.

• To carry out our obligations arising from any contracts entered into between you and us.

• To notify you about changes to our service.

For more information please contact

Ray Calder

Acumen Design Concultancy Ltd